Terms of Service

1. Acceptance of Terms

By accessing or using zynfo.ai's AI chatbot platform and related services (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

These Terms apply to all visitors, users, and others who access or use the Service. Your use of the Service is also subject to our Privacy Policy, which is incorporated into these Terms by reference.

2. Description of Service

zynfo.ai provides an AI-powered chatbot platform that enables users to create, deploy, and manage intelligent chatbots. Our Service includes:

• AI chatbot creation and management tools
• Knowledge base integration capabilities
• Multi-platform deployment options
• Analytics and reporting features
• Customer support and technical assistance
• Integration with third-party services

3. User Accounts

3.1 Account Creation

To use certain features of the Service, you must create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Acceptable Use

4.1 Permitted Uses

You may use the Service only for lawful purposes and in accordance with these Terms. You agree to use the Service:

• In compliance with all applicable laws and regulations
• To provide legitimate customer service and support
• To enhance user experience and engagement
• For business and commercial purposes

4.2 Prohibited Uses

You agree not to use the Service:

• For any unlawful purpose or to solicit others to perform unlawful acts
• To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
• To infringe upon or violate our intellectual property rights or the intellectual property rights of others
• To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
• To submit false or misleading information
• To upload or transmit viruses or any other type of malicious code
• To spam, phish, pharm, pretext, spider, crawl, or scrape
• For any obscene or immoral purpose
• To interfere with or circumvent the security features of the Service

5. Content and Intellectual Property

5.1 Your Content

You retain ownership of any content you upload, submit, or create using the Service ("Your Content"). By using the Service, you grant us a limited, non-exclusive, royalty-free license to use, store, and process Your Content solely for the purpose of providing the Service to you.

5.2 Our Content

The Service and its original content, features, and functionality are owned by zynfo.ai and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

5.3 Content Responsibility

You are solely responsible for Your Content and the consequences of posting or publishing it. We do not endorse or control Your Content and reserve the right to remove any content that violates these Terms.

6. Payment Terms

6.1 Subscription Fees

Some features of the Service require payment of subscription fees. Fees are billed in advance on a monthly or annual basis, as selected by you. All fees are non-refundable except as required by law.

6.2 Price Changes

We reserve the right to change our pricing at any time. We will provide at least 30 days' notice of any price changes. Continued use of the Service after the effective date of the price change constitutes acceptance of the new pricing.

7. Service Availability

We strive to maintain high service availability but do not guarantee uninterrupted access to the Service. We may temporarily suspend the Service for maintenance, updates, or other operational reasons. We will provide reasonable notice when possible.

8. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the collection and use of information as described in our Privacy Policy.

9. Limitation of Liability

To the maximum extent permitted by law, zynfo.ai shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.

10. Disclaimer of Warranties

The Service is provided on an "AS IS" and "AS AVAILABLE" basis. zynfo.ai expressly disclaims all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

11. Indemnification

You agree to defend, indemnify, and hold harmless zynfo.ai and its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney's fees) arising from your use of the Service or violation of these Terms.

12. Termination

12.1 Termination by You

You may terminate your account at any time by contacting us or using the account termination features in the Service. Upon termination, your right to use the Service will cease immediately.

12.2 Termination by Us

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will cease immediately.

13. Governing Law

These Terms shall be interpreted and governed by the laws of the State of California, United States, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

14. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

15. Severability

If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service.

16. Contact Information

If you have any questions about these Terms of Service, please contact us: